Let's create a positive impact through design.
PORTFOLIO
From 2020
SR. UX DESIGNER
CHALLENGE:
How might we incorporate additional services on the existing customer portal to grow the business?
ANALYSIS:
Stakeholder's Interview
Customer's Interview
Usability Analysis
UX Design Analysis
Wire-mapping exercise
Prioritization
Interactive Wireframes
Process Flow Diagram
RESULTS:
I designed a new product feature to accomplish business goals.
Redesigned the existing customer portal to incorporate a new product feature.
Delivered the process flows mapping diagram for systems analysis and database design.
Provided API design for a third party API integration.
March 2018 - 2 Years
UX DESIGNER / BI ANALYST
CHALLENGE:
How might Influence strategic decisions through actionable BI insights, dashboards, and data stories?
How might we foster human-centered design practice across the enterprise to drive digital transformation?
ANALYSIS:
Executives Leadership team's interview
Data Visualization analysis
Information Needs Analysis
KPIs and Metric assessment
User Personas
Value Proposition Map
KPI tree and mapping
Design Thinking Workshops
Usability Analysis
UX Design Analysis
Wire-mapping exercise
Business Process Mapping
Capability Mapping
Prioritization
BI Insights
RESULTS:
I have contributed to enhanced Data Visualization practice by delivering Strategic BI Dashboards.
Empowered BI Analysts to present compelling data stories by using human-centered design principles.
Conducted Design Thinking workshops to simplify and explain complex application functionality; articulated ideas and solutions to identify innovation opportunities.
Provided UX Design Strategies to modernize existing applications and support new application development.
Year 2017 - 1 Year
SR. BUSINESS ANALYST / UX DESIGNER
CHALLENGE:
How might we lead the digital transformation effort by gaining alignment between multiple business units?
How might we re-engineer business processes that lead to improving overall efficiency across the enterprise?
ANALYSIS:
Business Discovery Mapping
End-Users and Stakeholder Interviews
User Persona and Task flows
Usability and UX Design Analysis
Value Proposition Map
Prototype and Wire-mapping exercise
Capability Mapping
Business Process Mapping & Re-engineering
Design Sprints
Business Strategy Layout
RESULTS:
I Helped accelerate the modernization of traditional tools, business processes, technologies, and practices.
Successfully conducted Design Thinking workshops for Design Strategy, Business Process Re-engineering, and Web/Mobile application modernization effort.
Year 2014 - 2 years
UX DESIGNER / BUSINESS ANALYST
CHALLENGE:
How might we modernize and migrate the legacy application that improves efficiency?
How might we build a new application by incorporating business strategy, enhanced user experience, and modern technologies?
ANALYSIS:
User Interview
Usability Analysis
UX Design Analysis
Product Vision and Roadmap
Interactive Wireframes
User Stories
Test Strategy and Planning
RESULTS:
I have helped deliver highly intuitive web-based education software achieving seamless migrations and integrations.
Year 2011 - 3 years
UX DESIGNER
CHALLENGE:
How might we develop a web-based Network Provisioning application that helps improve user experience and efficiency?
ANALYSIS:
Stakeholder and User Interview
Usability Analysis
UX Design Analysis
Interactive Wireframes
RESULTS:
Prompt product/features delivery by contributing throughout the entire SDLC process.
TOOLS
Adobe Photoshop
Axure RP
InVision
ARIS
Tableau
Spotfire
Microsoft Office Suite
Rally / JIRA / Confluence / Sharepoint